Terms Of Service
Our Terms & Conditions
1. The principle employer has to enter into a written contract with us before the engagement of our services. Otherwise the principal employer has to provide us a work order showing the nature of duties and monthly compensations (sample contract available).
2. The contract will be for a period of one year and subject to renewal on yearly basis. We put forward the indent for renewal prior to the yearly expiry of contract and if we do not receive any confirmation on or before the expiry date, then the contract will be treated as renewed automatically for a further period of one year.
3. The agreed rates are as of date and are subject to change as per revision by the Security Guard Board Minimum Wages Act and those will apply from the date of start of service.
4. The principal employer will always have the authority to reject remove from services, any security personnel if found unsuitable. Our company will always comply with the interest of the clients and never force against the wishes of our employer regarding the choice of security personnel.
5. The entire security personnel working for us at the units of principal employer shall be treated the employee of our organization. We shall be directly responsible for all their liabilities, statutory benefits or otherwise, such a the contract labour (regulations and abolition act 1970) and the rules framed under ESIC, EPF, Maharashtra private Security Board act and any other laws and rules applicable to the contractor. We shall not hold the Principal Employer responsible for the no compliance of any of the laws applicable to our employees working for them.
6. The Principal Employer has to provide our security staff with required stationery, torch light, cell, cabin, furniture, locker facilities, etc. as per need to carry out their duties in a healthy working environment.
7. The Principal Employer is supposed to provide proper lighting at gates, alarm system, fire fighting equipment and other physical security measures applicable to the security personnel to safeguard the premises from security hazards.
8. If the premises are out of city limits of Mumbai, the Principal Employer has to provide residential accommodation to our security personnel. However, if such a facility is not available, we shall rent an accommodation of our own for which we shall charge separately under HRA.
9. It will be our entire responsibility to deploy the Security Personnel in proper uniform and outfits which shall be terry cotton uniforms, other accessories, raincoats, gumboots, sweater, etc. and we shall ensure proper turn out during duty hours.
10. In case of any dispute regarding the scope of working pattern, we shall co-operate in setting the same right amicably.
11. The contract will initially be for a period of one year, subject to renewal on yearly basis. However, the contract may be terminated by either party by giving one months notice either side in writing or in lieu of notice, compensation equivalent to one month’s bill amount.
12. We reserve the right to terminate the contract without any notice if our bills are not paid for two consecutive months.
13. No employee of our organization, who has worked for our client on our behalf shall be absorbed directly by the client without obtaining our written consent for the same.
14. No salary payments or otherwise should be made directly at our security personnel and if done so, we shall not be held responsible for such transactions.
15. Before entering into an agreement, our representative shall check and verify the following:
• The risk factors involved at the premise to be protected.
• Availability of physical security measures.
• Other contractual obligations.
16. It is understood that the contract is with the Security Agency and not with any Insurance Company.
OUR CHARGES
Our charges will be based on the zonal minimum wages and other benefits stipulated by Govt. bodies. As our personnel bear good educational background, experience, physical fitness, presence of mind, intelligence and other qualities, they are to be enlisted in the skilled labour category.
For rates, please get in touch with us using any of the options provided in contact us page.
PAYMENT / REMUNERATION
Based on the attendance muster approved by the representatives of the Principal Employer, we raise our bills by the 2nd day of every month. Payment of bills shall be made by the principal employer within 7 days from the receipt of our bill, failing which; we shall be entitled to charge interest at the rate of 2% per month on the total outstanding amount. However, under no circumstances our bill shall be withheld by the principal employer since the same has to be distributed as salary to our security personnel. All payments should be made either by cheque or demand draft directly to our security agency.